juSTa Hotels & Resorts is committed towards Health, Hygiene & Safe Environment.
Most of our Hotels & Resorts are operational (Bangalore & Udaipur), we are waiting to welcome you back for a safe, hygienic and comfortable stay.
Our other hotels (Delhi NCR, Chennai, Chittorgarh & Nathdwara) are non-operational currently but we are currently working on all aspects of re-opening soon – we can’t wait to welcome you back.
Personal Hygiene & Safety Measures – Our Team Members
Awareness & Training Programs
juSTa Hotels & Resorts have always prioritized the importance of hygiene / cleanliness to ensure safety and wellbeing of our guests, business partners and our team members. In the midst of an unprecedented situation that we see ourselves in, we have enhanced our safety measures that addresses the set protocols in combating COVID-19. This includes personal hygiene, awareness programs, cleaning process / procedures, effective use of protective gears and social distancing norms. With the implementation of these measures / initiatives, we assure that all our guests can feel safe when staying at our hotels or dining at our restaurants.
Guest RoomsAt juSTa, we follow the guidelines of local health authorities / Government Agencies and act according to our set-up routines and procedures in the event of a case of COVID-19 at any of our hotels. Our team members are trained to handle situations that may occur at our hotels and we have confidence in their abilities.
In the event of any illness of staff or guest, we follow the set protocol of informing the local authorities (details of all designated hospitals / clinics are available at the front office) and assisting them accordingly.
In addition to this, all staff members / guests are subject to daily temperature checks which is documented and informed to the local authorities.
In accordance to the guideline of the Health Authorities / GoI it is importance to share the travel history and flow all the procedures associated with it. This information will be documented along with the address / contact details and temperature reading – which in tern will be made available to the local authorities during their visit to the hotel / resort.
All states / cities in India have their designated Covid 19 hospitals and clinics for checks or treatment. The list of the names, address and contact numbers are available at the Front Desk / Rooms.
In addition to this, we also encourage all guests to register on Aarogya Setu for effective management & information.
Yes we do offer rooms for guests who would like to self-quarantine. We follow the guidelines and recommendations of health authorities / Government Agencies.
In an effort to reduce the risk of contamination for our guests and team members the following services will be affected during your stay:
Yes, you can indeed make a reservation at any of our hotels / resorts in the cities we operate. This can be done via an email to book@justahotels.com or by calling our central reservation team +91-9590 777-000.
We at juSTa have been flexible with regards to the cancellation during these times of uncertainty hence all booking made until 30th September 2020 can be amended / cancelled without any penalty / retention charges. But booking made from 1st October 2020 onwards would be deemed by the Hotel cancellation policy.
We at juSTa have been flexible with regards to the amendments during these times of uncertainty hence all booking made until 30th September 2020 can be amended without any penalty / retention charges.
We have been flexible with regards to the cancellation during these times of uncertainty hence all booking made until 30th September 2020 can be cancelled without any penalty / retention charges. But booking made from 1st November 2020 onwards would be deemed by the Hotel cancellation policy.
All reservations made through an travel agent or online booking platforms, we recommend our guests to contact them directly for any changes / amendments or cancellations.
Reservation made as part of a group booking such as a conference, meeting, or event - the cancellation policies indicated above do not apply. Request you to kindly review the terms and conditions for the booking and/or contact your coordination personnel for more information.
Yes, most of our hotels / resorts offer travel services – in-house sedan.
And in lines to the safety measures as advised by the Health Authorities & Government, we have implemented the below measure for the safety of your guests and team members
Most of our restaurants across all locations where we operate hotels / resorts are non-operational. This is in compliance to the guidelines and restrictions set by the Government.
But however, we have introduced our Limited Menu with emphasis on our Signature Dishes and an All New Healthy / Organic Bites as “Take-Aways”. For more information, please visit: Takeaway
juSTa Hotels & Resorts have always prioritized the importance of hygiene / cleanliness to ensure safety and wellbeing of our guests. We have enhanced our safety measures that addresses the set protocols in combating COVID-19, this includes personal hygiene, awareness programs, cleaning process / procedures, effective use of protective gears and social distancing norms. With the implementation of these measures / initiatives, we assure that all our guests can feel safe while dining at our restaurants.
Our Safety / Hygiene measures