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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
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Policies

Arrival & Departure Policy

Our Standard Check-In and check-out times are 2:00 PM and 11:00 AM, respectively. Early Check-In and late Check-Out are Subject to Availability.

A reservation must be made starting from the previous night to guarantee an early check-in.

Identity proof

In accordance with government regulations, guests must present proof of identity during check-in. This requires an original, government-issued photo ID. Accepted forms of identification include passports for foreign nationals and driving licenses, Aadhar cards, or passports for Indian nationals. PAN cards or office-issued ID cards will not be accepted at the time of check-in.

Guarantee Policy

Every booking requires a guarantee with a bank deposit, valid credit card details or a travel agency prepaid confirmation voucher at the time of reservation. We accept all major credit & debit cards.

Refer to Cancellation Policy here New Screen

Child Stay and Meal Policy

  1. Two children up to the age of 5 can stay without an extra bed on the same plan booked for 2 adults on a Complimentary Basis.
  2. Children aged between 6 Years to 12 Years can be accommodated in the same room with the additional charges as under,
    • ₹1,500 for Breakfast
    • ₹2,000 for Breakfast & Lunch/Dinner
    • ₹2,500 for all the 3 Meals, i.e. Breakfast, Lunch & Dinner
  3. Children above the age of 13 Yrs. & above will be considered adults & can be accommodated in the same room along with an extra bed. Shall be charged additionally as under,
    • ₹2,000 for Breakfast
    • ₹2,500 for Breakfast & Lunch/Dinner
    • ₹3,500 for all the 3 Meals, i.e. Breakfast, Lunch & Dinner
  4. Parents travelling with 2 children will be required to book separate rooms & will be charged accordingly.

Should you wish to take a separate room for children below 12, we are pleased to offer the same at 50% price of the parents’ room (subject to adequate availability in the same category). The offer is not applicable on Weekends & high-demand dates.

Spa Policy

The jüSTa or Partner Spa is for the exclusive use of our resident guests only.

How to Cancel

To cancel a reservation, please contact our reservations team directly:

 Amendments to the Policy

jüSTa Hotels and Resorts reserves the right to amend these policies at its discretion. Any changes will be communicated to guests with existing reservations, and the updated policies will be available on our website.

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