Arrival & Departure Policy
Our Standard Check-In and check-out times are 2:00 PM and 11:00 AM, respectively. Early Check-In and late Check-Out are Subject to Availability.
A reservation must be made starting from the previous night to guarantee an early check-in.
Guests aren’t allowed to carry Arms & Ammunition, Sheesha, Narcotics, Speakers and Hukkah inside the premises. Left luggage facility is available for all staying guests free of cost.
Identity Proof
In accordance with government regulations, guests must present proof of identity during check-in. This requires an original, government-issued photo ID. Accepted forms of identification include passports for foreign nationals and driving licenses, Aadhar cards, or passports for Indian nationals. PAN cards or office-issued ID cards will not be accepted at the time of check-in.
Guarantee Policy
Every booking requires a guarantee with a bank deposit, valid credit card details or a travel agency prepaid confirmation voucher at the time of reservation. We accept all major credit & debit cards.
Cancellation Policy
Guests are requested to cancel reservations within the stipulated period per the hotel policy. A no-show or late cancellation received shall levy retention charges, including taxes, as applicable. The credit card provided while making the reservation shall be charged.
| Hotel Name | 3 Days | 2 Days | 1 Day | Non Refundable |
|---|---|---|---|---|
| jüSTa Luxé – Kashi Parampara, Varanasi | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | NA | 20th Dec to 5th Jan, 20–24th Nov’26 |
| jüSTa Morjim Beach Resort, Goa | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | NA | 20th Dec to 5th Jan’27 |
| jüSTa The Bagh Kanha | 1st Oct – 31st Mar’27 | NA | 1st April to 30th Sep | 20th Dec to 5th Jan’27 |
| jüSTa Sarang, Rameswaram | NA | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | 20th Dec to 5th Jan’27 |
| jüSTa Rudra Resort & Spa, Kolad | NA | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | 20th Dec to 5th Jan’27 |
| jüSTa Luxé – Diwans Bungalow, Ahmedabad | NA | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | NA |
| jüSTa Gurgaon | NA | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | NA |
| jüSTa Residences – AIPL Joy Street, Gurugram | NA | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | NA |
| NUO By jüSTa, Delhi | NA | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | NA |
| jüSTa Indiranagar, Bengaluru | NA | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | NA |
| jüSTa MG Road, Bengaluru | NA | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | NA |
| jüSTa Off MG Road, Bengaluru | NA | 1st Oct – 31st Mar’27 | 1st April to 30th Sep | NA |
| jüSTa Lake Nahargarh Palace, Chittorgarh | 1st Oct to 31st Mar | 1st April to 30th Sep | NA | 20th Dec to 5th Jan’27 |
| jüSTa Brij Bhoomi, Nathdwara | 1st Oct to 31st Mar | 1st April to 30th Sep | NA | 20th Dec to 5th Jan’27 |
| jüSTa Luxé – Sajjangarh Resort & Spa, Udaipur | 1st Oct to 31st Mar | 1st April to 30th Sep | NA | 20th Dec to 5th Jan’27 |
| jüSTa Rajputana Resort and Convention Centre, Udaipur | 1st Oct to 31st Mar | 1st April to 30th Sep | NA | 20th Dec to 5th Jan’27 |
| jüSTa Ssatva Resort, Udaipur | 1st Oct to 31st Mar | 1st April to 30th Sep | NA | 20th Dec to 5th Jan’27 |
| jüSTa Luxé – Highpoint Jawai | 1st Oct to 31st Mar | 1st April to 30th Sep | NA | 20th Dec to 5th Jan’27 |
| jüSTa Alwar Bagh Resort, Sariska | 1st Oct to 31st Mar | 1st April to 30th Sep | NA | 20th Dec to 5th Jan’27 |
| jüSTa Palampur Resort & Convention Centre, Palampur | 1st Apr to 30th June’26 | 1st July to 31st Mar’27 | NA | 20th Dec to 5th Jan’27 |
| jüSTa Luxé – Cliffend Resort & Spa, Mashobra | 1st Apr to 30th June’26 | 1st July to 31st Mar’27 | NA | 20th Dec to 5th Jan’27 |
| jüSTa Grand View Resort, Manali | 1st Apr to 30th June’26 | 1st July to 31st Mar’27 | NA | 20th Dec to 5th Jan’27 |
| jüSTa Luxé – Birding Resort & Spa, Dharamshala | 1st Apr to 30th June’26 | 1st July to 31st Mar’27 | NA | 20th Dec to 5th Jan’27 |
| jüSTa Luxé – Mukteshwar Retreat & Spa | 1st Apr to 30th June’26 | 1st July to 31st Mar’27 | NA | 20th Dec to 5th Jan’27 |
| jüSTa Luxé – Hollow Oak, Mussoorie | 1st Apr to 30th June’26 | 1st July to 31st Mar’27 | NA | 20th Dec to 5th Jan’27 |
| jüSTa Luxé – Rasa Retreat & Spa, Rishikesh | 1st Apr to 30th June’26 | 1st July to 31st Mar’27 | NA | 20th Dec to 5th Jan’27 |
| jüSTa Lazy Haven, Corbett | 1st Apr to 30th June’26 | 1st July to 31st Mar’27 | NA | 20th Dec to 5th Jan’27 |
| Justa Lake View Nainital | 1st Apr to 30th June’26 | 1st July to 31st Mar’27 | NA | 20th Dec to 5th Jan’27 |
Child Stay and Meal Policy
1. A child up to the age of 10 can stay without an extra bed on the same plan booked for 2 adults on a Complimentary Basis.
2. Children above the age of 11 Yrs. & above will be considered adults & can be accommodated in the same room along with an extra bed. They shall be charged additionally as under,
3. Parents travelling with 2 children will be required to book separate rooms and will be charged accordingly.
Should you wish to book a separate room for children under 12, we are pleased to offer it at 50% of the price of the parents’ room (subject to adequate availability in the same category). The offer is not applicable on Weekends & high-demand dates.
Spa Policy
The jüSTa or Partner Spa is for the exclusive use of our resident guests only.
How to Cancel
To cancel a reservation, please contact our reservations team directly:
Amendments to the Policy
jüSTa Hotels and Resorts reserves the right to amend these policies at its discretion. Any changes will be communicated to guests with existing reservations, and the updated policies will be available on our website.